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U.S. AbilityOne Commission

An Independent Federal Agency

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Administrative Service

Our comprehensive administrative services include office operations, clerks, support staff, and technical and computer support. The AbilityOne national network of nonprofit agencies (NPAs) are experienced in the latest technologies and software, and provide a variety of affordable options to meet your requirements. Plus, AbilityOne can perform any of these services on a temporary basis through GSA’s basic ordering agreement:

  • Call centers
  • Full-service copy centers
  • Mailroom, digital mail, secure mail and mail delivery services
  • Receptionists
  • Help desk services
  • Clerks, including accounting, mail, medical record and general
  • Warehousing
  • Shipping and receiving
  • Fulfillment
  • Moving services
  • Data entry
  • Programming
  • Technical support
  • Word processing
  • Scanning and digital content management
  • Microfilming and imaging
  • Indefinite Delivery Indefinite Quantity (IDIQ) services
  • Secure document destruction

Administrative personnel support for Federal customers also includes maintaining civilian personnel records, postal operations, military and civilian recognition program, military records management and promotion board support, Freedom of Information Act (FOIA)/Privacy Act (PA) request processing, administrative records file plans management and forms management.

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Email Customer Service Inquiry info@abilityone.gov
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Telephone (800) 999-5963

Download Brochure

PDF Administrative Services Brochure (PDF)

Case History

One hundred and four employees perform services with the Automated Records Management System (ARMS) within the Air Force Personnel Center>

Awards & Recognition

  • AbilityOne has been performing administrative services with the Automated Records Management System (ARMS) within the Air Force Personnel Center (AFPC) at Randolph AFB TX since October 1999. Currently, 104 employees provide administrative support services on this critical project.

“Working with [the AbilityOne Program] not only is something that feels right, but also it is right on the bottom line. We have 22 years of continuity on our contract and that is something unique in government service contracts.”

Jim Foley, Chief of Facilities and Administrative Management U.S. Environmental Protection Agency’s Region II

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